Talk to us and demo forms
When you send an enquiry or demo request, Lenswork collects your name, business name and type, email address, WhatsApp number, city and selected Lenswork features. You may also add an optional message about the workflow you want help with.
Lenswork uses these details to manage the type of request you selected, understand which workflows matter to your business and contact you about relevant demos, trials or access. The form can be submitted only after you accept the notice shown beside it.
Form processing
The website sends approved form details through a private Lenswork server route to TruthyLink, which processes and stores the contact record for Lenswork. The private API credential is kept on the server and is never included in the browser form or public website files.
A specific retention period and deletion process have not yet been published. To ask for access, correction or deletion, see Your requests and grievances below.
Booking a demo
When you book a demo on the Book a demo page, the calendar is provided by Cal.com in an embedded frame. The details you enter there, such as your name, email address and the time you choose, go to Cal.com and to Lenswork so the meeting can be scheduled and you receive the invitation and reminders. Cal.com handles them under its own privacy policy.
Website services
This website does not include advertising trackers or visitor analytics scripts. The hosting provider may process technical request information to deliver the website. Fonts are hosted on this website; viewing a page does not send a font request to Google.
Read the Cookie Policy for the current website’s cookie, browser storage and external-service details.
Lenswork workspaces
When you sign up, Lenswork collects your name, email address and password, your business name and type, and the workspace address you choose. Passwords are stored only as a secure hash. Sign-up is protected by Cloudflare Turnstile, which checks that a person, not an automated script, is signing up.
Lenswork records sign-ins, failed sign-in attempts and important changes in your workspace, with the IP address used, to protect your account and show workspace owners who did what.
The client, project, financial and team records your business adds belong to your business. Lenswork stores and processes them only to provide, secure and support your workspace, keeps each workspace’s records separate from every other workspace, and does not sell them or use them for advertising. Your business is responsible for the personal information of its clients and team that it adds.
Paid plans are processed by Razorpay. Lenswork does not see or store your full card or bank details; it keeps a record of each payment, its amount and its status.
Your workspace records are kept while your account exists, including after a trial ends or a workspace is locked. To export or delete them, the workspace owner can use the Contact page.
Your requests and grievances
To access, correct or delete your personal information, or to raise a privacy complaint, email the Grievance Officer at hello@lenswork.in, call +91 70165 36985, or write to Lenswork, 408, Dhara Arcade, Satellite Road, Mahadev Chowk, Mota Varachha, Surat, Gujarat 394101. We acknowledge requests within 48 hours and aim to resolve them within 30 days.
Updates and contact
This notice will be updated when Lenswork, its contact process, retention details or the services it relies on change. The Terms and Conditions apply alongside it.